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Touq Property Services

return and refund policy

Introduction

“Touq Property Services “
 is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  Touq Property Services and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.

Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
  1. Refund must be requested in writing by contacting touq@touq.ae
  2. Request of refund must be made within 30 days of the original purchase date
  3. Hard goods must be returned to Touq Property Services immediately, according to the instructions you will receive once contacting touq@touq.ae as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Touq Property Services sole, reasonable discretion.

Non-returnable Items:
The following items are non-returnable as stated at the time of purchase on www.touq.ae
  • Item
  • Item

Refunds of Digital/Subscription Based Goods:
To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:
  1. Refund must be requested in writing by contacting touq@touq.ae
  2. Request of refund must be made within 30 days of the original purchase date

Touq Property Services
 is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Touq Property Services at touq@touq.ae for any questions related to our policy, or simply to let us know how we can help.
Touq Property Services
11 Zig zag building, Abu Dhabi
Abu Dhabi, United Arab Emirates 60680
touq@touq.ae
8008687
www.touq.ae