DETAILS

6 X Regular Call Outs

1 X MEP Service

1 X Handyman Services (Fixing of mirror, bookshelves, minor carpentry, door hinges and cabinet hinges fixing, wall hanging)

2 X Preventive Maintenance for the following:

– Air-conditioning

– Electrical Components and Panels

– Plumbing Components

PACKAGE SCOPE COVERAGE:

✔ 2 PREVENTATIVE MAINTENANCE CALLS PER YEAR FOR AC, ELECTRICAL, AND PLUMBING

✔ UP TO 250 AED WORTH OF MATERIALS & SPARE PARTS INCLUDED PER YEAR

✔ 1 MEP SERVICE (HVAC, ELECTRIC, PLUMBING – FREE 1 HOUR LABOUR CHARGE PER VISIT & 100 AED PER HOUR FOR SUCCEEDING HOURS)

✔ 1 CIVIL SERVICE (PAINTING, MASONRY, CARPENTRY – FREE 1 HOUR LABOUR CHARGE PER VISIT & 100 AED PER HOUR FOR SUCCEEDING HOURS)

✔ 2 HOURS ONSITE RESPONSE TIME FOR EMERGENCY CALLS

✔ RESPONSE WITHIN 12 HOURS FOR NORMAL CALLS

✔ UP TO 6 CALL-OUTS PER YEAR INCLUSIVE OF FREE 1 HOUR LABOUR CHARGE PER VISIT & 100 AED PER HOUR FOR SUCCEEDING HOURS

✔ 100 AED PER HOUR FOR ADITIONAL CALLOUTS

✔ 1 PEST CONTROL SERVICE PER YEAR

✔ 1 DISINFECTION SPRAY PER YEAR (HOME MUST NOT BE ENTERED FOR 2 HOURS AFTER SERVICE)

✔ 24/7 CALL CENTRE

✔ MOVE IN AND MOVE OUT INSPECTION + TECHNICAL REPORT

Air Conditioning Spare Parts – Fan Motor, Fan Blade, A/C Temperature Thermostat, Grill, Filters, Compressor, Actuator, A/C Re-Gassing & Gas Recovery, Other Minor

Plumbing Spare Parts – Water Heater Thermostat, Toilet Flush Kit, Toilet Push Buttons, Flex Pipes, Float Valve, Other Minor Spare Parts: Shattaf

Electrical Spare Parts – Light Switches, Cooker Switch, Power Sockets (13 & 15 Amp), Miniature Circuit Breaker (MCB) Fuse, Light bulbs (Standard issue) replaced only once during Electrical service, if required.

Annual Maintenance Contract fee: (fees do not include the 5% VAT imposed by UAE Government)

2,760 AED – 1 YEAR

4,892 AED – 2 YEARS

6,450 AED – 3 YEARS